Skip to Content

Home · Journal · Service

Service

What takes how long: delivery times

What sits in the warehouse and arrives in a week, what takes three months from Italy — and what it depends on.

Pallets of porcelain in the warehouse before dispatch

The most common conversation in the showroom goes: “we need it by December.” It is August, so there is plenty of time. In December it turns out the sofa will arrive in March, because they only started making it when the deposit came in — and the deposit went out in October.

Three delivery scenarios

The difference is not the brand or the price, but where the goods physically are at the moment of ordering.

  1. 01 From a warehouse in Spain 5–10 days. This is how Baldocer, Nardi and part of the Peronda collections work. The item is in stock; the only question is logistics.
  2. 02 From the factory warehouse 4–8 weeks. A stock item, but it sits in Italy or Portugal. Most deliveries fall into this group.
  3. 03 Made to order 10–16 weeks. Furniture in your fabric, a kitchen to your dimensions, doors of non-standard height. The clock starts at the deposit, not at the conversation.
  4. 04 August A scenario of its own. Italian factories close for three or four weeks, so an order placed on the thirtieth of July goes into production in September.
Dispatch from the factory warehouse. The pallet takes a week to make up, two weeks on the road and three days through customs.
Dispatch from the factory warehouse. The pallet takes a week to make up, two weeks on the road and three days through customs.

What pushes the date

The first brake is sign-off: until the colour, the fabric or the handle finish is confirmed, the order hangs and the clock doesn’t run. The second is the surcharge for anything non-standard — it comes as a separate invoice, and production doesn’t start before it is paid. The third is the survey: if the dimensions were taken from the drawings rather than from the site, you will find out on site that the leaf is a centimetre wider than the opening.

The clock starts not when you decide, but when the factory has the money and the colour confirmed.

Lead times by category

CategorySpanish warehouseFactory warehouseMade to order
Porcelain1–2 weeks4–6 weeks
Bathroom fittings1–2 weeks5–7 weeks10–12 weeks
Furniture6–8 weeks12–16 weeks
Doors8–10 weeks12–14 weeks
Doors come with their frames. The frames go in before the plastering, which is why doors are ordered first.
Doors come with their frames. The frames go in before the plastering, which is why doors are ordered first.

How to plan backwards from a date

Take the date you need the result by and count backwards: two weeks for installation, one for delivery checks and storage, the production time from the table, two weeks for approvals and invoices. For made-to-order furniture by December, that means a signed specification at the end of July.

We keep a schedule like this for every project and warn you in advance rather than after the fact. It is the dull part of the job, and it is what decides whether you move in on time.

From the article

The brands in question

Items from these factories are usually in stock in Spain.

Porcelain, dispatch from a week

Outdoor furniture from stock

Popular collections in stock

Sanitaryware and shower trays

We’ll build the delivery schedule

Tell us the move-in date and we’ll work out what has to be ordered and when.

Book a visit

Or write to us: info@betton.es · +34 647 23 69 08

We use cookies

Some are needed for the site to work: language, the booking form, saved materials. The others show which materials get viewed most often — those you can switch off.

Cookie policy